|Designation:||: Programmer Analyst|
|Start Date||: 09-12-2019|
|End Date||: 31-12-2019|
|Cognizant Technology Solutions India Ltd |
|Apply Mode: Online.|
Education Qualification: Graduate (exclusion: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo.
Update trackers, Create/Update tickets, update required applications & tools and keep TL informed of new issues.
Use eMail and CRM tool, provide Quality Monitoring, First level escalations.
Team huddles, Knowledgebase updates, and Process Improvements.
Prepare meaningful reports in context to the audits, training etc.
Ideate and implement process improvement projects.
Ensure process guidelines are followed and met as documented.
Adhere to shift handover process.
Be responsible for the process improvement ideas on productivity, accuracy & turnaround time.
Raise process-related issues on time with process lead and team lead.
|Experience||: Both Freshers and Experienced|
|No of Vacancies||: 5|
|Salary||: As Per Company Norms|